Overview

Dr.Lambda is an early-stage multi-modal content generation tool

Urgent need for user acquisition & user retention

Currently in the post MYP rapid iteration phase of product development. Aiming to be a leading solution in AI-driven content creation, the team want to focus on adding new AI powered scenarios to help Dr.Lambda standout from competitors in order to increase platform's appeal to a broader user demographic, and boost subscription rate on the current platform.

Problem Scope

How might we revolutionize Dr.Lambda's AI tools to empower users at various proficiency levels, ensuring smarter, more efficient content creation across all AI integration touch points ?

Impact

19% increase in subscription conversion
40% increase in returning users
32% reduction in AI Token usage

Design Highlight

01 AI-Powered Template Creation

Streamlined, Stylish, User-Centric Templates

02 AI Slide Elemental Customization

Precision Editing with AI Accuracy

03 AI Mass Slide Editing

Bulk Edit with Ease and AI Efficiency

04 AI Slide Review Agent

Intelligent Review for Flawless Presentations

Research

Business Focus

Demonstrating profitability to investors is crucial for the early-stage startup,
but the product faces challenges in converting  premium users

User Focus

User wants to spend as little in time, effort, and money to create better slides.

Low Productivity due to time wasted on aesthetic tweaks

Ideation

Research Question

How might we optimize AI integration in Dr.Lambda's tool to address diverse user proficiency levels, ensure consistent and reliable content output, and enhance overall workflow efficiency in the template generation and slide customization processes?

Designing for adaptive user AI proficiency and efficient product functionality

User Flow Exploration

Combining the focus of different userflows and feedback from clients, we mainly integrate into 4 key features:

Iteration

Feature#1

AI Powered Template Creation

Streamlined user flow to minimize repetitive inputs and emphasize personal style preferences, creating a quicker and more efficient template generation experience.

Modified User Flow to reduce repetitive input actions and focusing more on personal style preferences that leads to a more streamlined a time-efficient template generation experiences

Initial Design

Designing beginner friendly AI by breaking user input to bite-size information

The step-by-step model was chosen to make the template customization process less daunting, especially for beginners, thus addressing the user pain point of finding a balance between customization complexity and ease of use.

This design choice was also intended to cater to our business goal of expanding our customer base by making the platform more accessible and appealing to a broader range of users, including those who are less tech-savvy.

2nd Version

Chatbot Interaction for more expressive freedom and personalised interaction

According to user test and feedback, we found the users are seeking for more free experss and personalised interaction, we are thinking :

"How might we enhance template generation to be more adaptable and flexible of user need and reflective of AI capabilities?"

Providing smart suggestion to increase interaction efficiency

Editing flexibility to increase iteration efficiency

Feature#2

AI Powered Elemental Customization

Streamlined user flow to minimize repetitive inputs and emphasize personal style preferences, creating a quicker and more efficient template generation experience.

"How might we enable users to intuitively edit slide elements, adapting to their familiar app habits, while providing a flexible experience and demonstrating the ease of generative AI?"

One-Click Elemental Customization

Instant, Effortless AI-Powered Slide Enhancement

Seamless AI Integration:
Merges AI capabilities smoothly with traditional slide editing workflows, offering a familiar yet enhanced experience

Auto-Generation of Content:
Enables the automatic creation of multi-modal content, including text, images, and more, with just a single click.

Efficient Aesthetic Matching:
Tailored to automatically adjust the presentation's design to complement its content, significantly speeding up the refinement process.

We also received some concerns from our clients:

User Experience Inefficiency:
The frequent use of the generation feature suggests it's not efficiently meeting user expectations, necessitating multiple attempts for satisfactory results.

Customization Gap:
The need for repeated clicks indicates a lack of personalization in the AI-generated options, failing to match individual user preferences quickly

Operational Cost Concerns:
Tailored to automatically adjust the presentation's design to complement its content, significantly speeding up the refinement process.

We decided to reframe the insight, taking on the responsibility to design an experience that optimizes AI output within the current technological constraints:

Instruction-Based AI Generation

Empowering Users for Enhanced Interaction and Content Precision

Feature#3

AI Powered Elemental Customization

"How might we further streamline user customization workflow, to prevent user form doing repetitive actions and increase user satisfaction through experience efficiency?"

A/B Test Result : Design B

Design A: Single Query to Efficient Mass Content Modification within AI Constraints

Design B: Chatbot to Encourage User Input though Risking Actions Beyond Limitations

Conversational AI Flexibility:
Tailors to diverse editing needs, enhancing user engagement

Scrolling for Efficient Editing:
Streamlines navigation, improving user experience

AI Clarifications for Precision:
Enhances modification accuracy, boosting user satisfaction

Future-Ready AI Scalability:
Enables growth and innovation, attracting investors

Feature#4

AI Slide Review Agent

"How might we leverage AI to empower users in crafting advanced slide decks, especially when they are limited by their own expertise?"

Mirroring a slide spell-checker, flagging issues and suggesting improvements, effectively utilizing AI for efficient issue resolution.

Design Ideation

Expanding the feature due to heavy user reliance, design to build user trust and navigational efficiency

AI Evaluation Metric Display
Implementing a visible metric for AI evaluation enhances user trust and understanding of the review process. It categorizes feedback, making it more digestible and providing instant, measurable improvement indicators for each change

Suggestions pop ups
Allocating the more screen space for the review agent allows a comprehensive display of identified issues, improving user navigation and efficiency in addressing problems

Redo Function for User Flexibility
A redo function after each AI-suggested edit gives users the freedom to revert changes, accommodating their preferences and providing error tolerance for the AI

Final Design

AI Powered Template Creation

Alleviate the overwhelming process of template selection, while placing a strong emphasis on maximizing user autonomy

Use case#1

Flexible Template Generation Options

Users are given the choice between an AI-guided template creation session for a more personalized approach, or selecting directly from a curated library for speed and convenience.

Use case#2

Seamless Interaction Mode Switching

The design features smooth switching between AI interaction modes, offering users enhanced autonomy in template creation. This flexibility allows for a personalized experience, adapting effortlessly to individual preferences and needs at any point in the process.

AI Powered Elemental Customization

Use case#3: Providing efficient and practical AI-assisted content editing and styling for better slide content customization

User-Centric AI Adaptation
Designed with a focus on varying user expertise in slide creation, our AI adapts to different skill levels, ensuring a user-friendly and inclusive editing experience

Customization Gap:
By empowering users to input detailed information, our AI tools not only produce more accurate and reliable content but also significantly enhance productivity, transforming the editing process into a highly efficient and dependable experience

AI Powered Mass Slide Editing

Use case#4: Automating Repetitive Tasks for a Streamlined, Hassle-Free Editing Experience

Targeted Editing Efficiency
Directly addresses the user pain point of time-consuming, manual slide editing by enabling quick, AI-assisted modifications across multiple slides, boosts user satisfaction and efficiency, streamlining the entire presentation process

Strategic Market Positioning
Its effective, user-friendly bulk editing capability positions Dr.Lambda favorably in the competitive market, aligning with goals of user retention and attracting new clientele.

AI Slide Review Agent

Use case#5:Bridging Knowledge Gaps with Intuitive Slide Deck AI Reviewer

AI-Initiated Interactions
Transforms the dynamic to AI-led interactions, intuitively guiding users, especially those with limited design knowledge, through the improvement process.

Market Differentiation and Appeal
This innovative approach not only sets Dr.Lambda apart in the market but also makes it an attractive choice for new users and investors, thanks to its user-friendly design expertise.

Reflection

Embracing Chaos in the Design Process

While I started with the Double Diamond and Design Thinking frameworks, I quickly realized that real-world design processes are often more chaotic. Research, ideation, and prototyping happen throughout the project, not just at the beginning. Being flexible and adaptive is crucial to avoiding wasted resources and staying effective in a constantly changing environment.

Design’s Impact Is Greater Than I Imagined

When I first entered the industry, I underestimated how much design could influence a project. Faced with challenges like slow and sometimes inaccurate AI model generation, I discovered that design could improve user interaction and satisfaction, even in areas traditionally seen as engineering problems. This experience taught me to always seek creative ways to tackle seemingly insurmountable issues.

User Testing & Behavioral Observation : Unlocking Better Insights

Working under tight timelines often meant relying on guesswork, making user testing essential. Observing both verbal feedback and subtle behavioral cues—like users triple-clicking out of frustration—revealed critical insights into the emotional journey of users. These observations helped me design experiences that truly resonate with users on a deeper level.